Privacy Policy
Last Updated: March 8, 2025
1. Introduction
At ThakaCabs, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment information.
- Booking Information: Pick-up and drop-off locations, travel dates and times, and special requests.
- Communication Information: Records of your interactions with our customer service team.
- Device Information: IP address, browser type, and operating system when you use our website or mobile application.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our transportation services.
- To process payments and billing.
- To communicate with you about your bookings and provide customer support.
- To improve our services and develop new features.
- To comply with legal obligations and enforce our terms of service.
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us provide our services, such as payment processors and customer service platforms.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict the processing of your information.
- Data portability.
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: thaka.tts@gmail.com
Phone: +266 62011462/59543602
Address: Bonhomme House Room 19, Maseru, Lesotho